Class Action

Class Action Filed Against Amazon Prime Over Delivery Delays in Quebec

Slater Vecchio LLP has filed a class action lawsuit against Amazon Prime over delivery delays in Quebec. This lawsuit follows the recent closure of several Amazon warehouses in the province.

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Amazon Prime Delivery Delays in Quebec

IMPORTANT UPDATE – This class action has been authorized for residents of Quebec. You will find the complete judgment under the “Documents” tab. More information will be communicated shortly. If you haven’t already, send us your details for email updates.

What is this lawsuit about?

Slater Vecchio LLP has filed a class action lawsuit against Amazon Prime over delivery delays in Quebec. This lawsuit was triggered by the closure of several Amazon warehouses in the province in January of 2025, resulting in significant delivery delays. This lawsuit focuses on allegations that Amazon Prime customers did not receive their orders within the 2-day timeframe promised on Amazon’s website. These delays are believed to be directly linked to the closure of warehouses in the province.

What is a class action?

A class action is a legal case through which one person makes a claim to the Court on behalf of a similarly situated class of people who have the same or a similar legal claim. A class action seeks to hold a defendant or defendants responsible for their conduct that affects each member of the class by resolving issues that are common to the class in the same legal proceeding, instead of each class member bringing a claim individually.

The individual who first files the claim must ask the Court for permission to proceed as a class action. If permission is granted (referred as “authorized” in Quebec, and “certified” in all other Canadian provinces) and the case may proceed as a class action, the Court will appoint an individual as “Representative Plaintiff” to represent the best interests of the class during the litigation and will define the class group. Each person who meets the criteria of the class group is considered a “Class Member”.

Who does this class action represent?

The authorized class includes individuals who:

  1. Were Amazon Prime members between January 22 and March 31, 2025
  2. Purchased items advertised with 1‑ or 2‑day Prime delivery
  3. Experienced delivery times that exceeded those representations

What should proposed class members do now?

If you experienced a delay in your Amazon deliveries of more than 2 days, we would like to hear from you. Please submit your information through the form on this webpage.

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